CONTACT US

Registered Office:

Hilton Hall
Hilton Lane
Essington
Staffordshire
WV11 2BQ

Company Registration Number:7681486

Tel: +44 (0)1902 202069

REQUEST A CALLBACK

Please enter your details into the form below if you would like one of our support representatives to call you back.

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OFFER TO COOL CARD MEMBERS
FREQUENTLY ASKED QUESTIONS

I have a query about my membership. Who should I contact?

Tom Watson, our Member Liaison Officer, is your first point of contact. He can help you with any queries regarding your membership and can be reached on 01902 202069 or tom@thecoolcard.co.uk.

I have forgotten my log-in details. What do I do next?

You can request for your log-in details to be emailed to you from the log-in page on The Cool Card website. If you have forgotten which email address your membership is linked to, please click ‘forgotten email address?’ and follow the instructions. Likewise, if you have forgotten your password please click ‘forgotten password?’ Alternatively, if you would rather speak to someone please contact Tom Watson, our Member Liaison Officer, on 01902 202069 or tom@thecoolcard.co.uk.

I would like to become a Cool Card member. How do I apply?

The Cool Card is invitation-only. If you have received an invitation and wish to apply for your Cool Card membership, please fill out our online application form. If you have not received an invitation to join, unfortunately, you are currently not eligible for a membership with us.

My company is interested in becoming a Cool Card partner. Who do I need to speak to?

We are always interested in speaking to potential new partner companies from within the luxury sector. Please contact Latoya Henry-Dean, General Manager, on 01902 202069 or latoya@thecoolcard.co.uk.

ABOUT THE COOL CARD

The Cool Card is an exclusive, members-only privilege card that unlocks a secret world of benefits from luxury brands. By simply showing your Cool Card when out shopping, you'll be treated to unique VIP offers, saving you thousands of pounds each year. You can even access these privileges from the comfort of your own home as we have partnered with some of the best online fashion retailers in the world.

Our brand new private property platform offers Cool Card members another huge perk. Those looking to sell or let properties are now able to advertise them (through estate agents) to other Cool Card members for FREE. In turn, members who are looking to buy or rent can easily access modern, high-spec properties in their desired locations.

MEMBERSHIP

To apply for a Cool Card membership, you need to complete our short online application form. Upon its receipt, the application will then be reviewed by our Membership Committee. Application does not guarantee acceptance and each applicant must be aged 19 or older.

All sections of the application form marked with an asterisk must be completed and any application with missing information or details which do not correlate to the applicant, will be deemed incomplete and not considered. The Cool Card upholds a strict privacy policy, where member data is treated in confidence and never passed on to a third party.

  • Single memberships - £1,000 per annum
  • Joint memberships - £1,250 per annum
  • Each applicant must be aged 18 or older
  • Application does not guarantee acceptance
JOIN US

FREQUENTLY ASKED QUESTIONS

I have a query about my membership. Who should I contact?

Our friendly Customer Service Team is your first point of contact and will help you with any queries regarding your membership.

I have forgotten my log-in details. How do I retrieve them?

If you have forgotten which email address your membership is linked to, please click forgotten email address? and follow the instructions. Likewise, if you have forgotten your password please click forgotten password? If you would rather speak to someone, please contact our Customer Service Team who will be happy to help.

I would like to become a Cool Card member. How do I apply?

To apply for a Cool Card membership, you need to complete our online application form. Upon its receipt, the application will then be reviewed by our Membership Committee.

My company is interested in becoming an Official Cool Card Partner. Who do I need to speak to?

We are always interested in speaking to potential new partner companies from within the luxury sector. Please contact our Customer Service Team who will be happy to help.


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CONTACT US

Tel: 0345 095 0008

Email: info@thecoolcard.co.uk

Registered Office:

Hilton Hall
Hilton Lane
Essington
Staffordshire
WV11 2BQ

OUR LOCATION